Effective Date: 01/07/2025
These Terms and Conditions ("Terms") govern your use of this website
(www.cleantonic.eu). By
accessing or using this website, you agree to be bound by these Terms.
1. Company Information
This website is operated by Mersey P.C., based in Patras,
Greece.
Email: [email protected]
VAT Number: EL802512875
2. Purpose of Website
This website operates exclusively as an EU informational
and e-commerce platform for customers located in Bulgaria.
For purchases within Greece, please visit our official
retail website: www.queenmarket.gr.
For purchases from other EU countries, CleanTonic
products are available on Amazon Europe (Amazon.it, Amazon.de, Amazon.fr,
Amazon.es, etc.).
3. Use of the Website
You agree to use this website for lawful purposes only. Any misuse,
interference with functionality, or attempt to gain unauthorized access is
strictly prohibited.
4. Product Descriptions & Availability
We make every effort to ensure the accuracy of product descriptions, images,
and availability for the Bulgarian market. We reserve the right to make changes
or corrections without prior notice.
5. Orders & Payments (Bulgaria only)
Orders through this website are processed exclusively for delivery in
Bulgaria.
We accept secure payment methods, such as credit/debit cards and bank
transfers.
Once your order is placed, you will receive a confirmation email with the order
details.
6. Shipping & Delivery
We ship orders only within Bulgaria.
Delivery times and shipping costs are displayed during checkout.
We are not liable for delays caused by third-party couriers or incorrect
delivery information.
7. Returns & Refunds (Bulgaria)
You may return products within 14 days of receipt, provided they
are unused and in original condition.
Return shipping costs are the customer’s responsibility, unless the item is
defective or incorrect.
Refunds will be issued within 7 working days after we receive the
returned item.
8. Warranty & Limitation of Liability
All products are provided “as is.”
Mersey P.C. assumes no liability for indirect or consequential damages arising
from the use or misuse of products, to the extent permitted by law.
9. Intellectual Property
All website content (logos, images, product names, descriptions) is the
intellectual property of Mersey P.C. and may not be used or reproduced without
prior written permission.
10. Privacy
We collect and process your data in accordance with our Privacy Policy.
By using this website, you consent to the processing of your personal data as
described therein.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Greece and the European Union.
Any legal dispute shall be submitted to the competent courts of Patras, Greece.
12. Contact
For questions or support:
Email: [email protected]
Company: Mersey P.C., Patras, Greece