Shipping Information

 Effective Date: 01/07/2025

The ecommerce section of cleantonic.eu is dedicated exclusively to customers located in Bulgaria. Orders and deliveries for other countries are managed through different platforms.


Deliveries within Bulgaria

Orders placed via cleantonic.eu are shipped exclusively through BoxNow lockers, in selected areas across Bulgaria.

  • Customers can select their preferred BoxNow locker during checkout.
  • Estimated delivery time is 1–4 business days, depending on location and availability.
  • Deliveries are subject to the terms and conditions of BoxNow Bulgaria.
  • Tracking details are provided automatically via email once the parcel is dispatched.

Please note: Service is only available in regions where BoxNow operates in Bulgaria.


Customers in Greece

For purchases within Greece, CleanTonic is available through our official retail website:
www.queenmarket.gr


Customers in Other EU Countries

For all other EU countries (excluding Greece and Bulgaria), CleanTonic products are available exclusively on Amazon Europe, through the following marketplaces:

  • Amazon Italy
  • Amazon Germany
  • Amazon France
  • Amazon Spain
  • Amazon Netherlands
  • Amazon Poland
  • and others

Shopping via Amazon ensures:

  • Fast and reliable shipping
  • Full tracking information
  • Returns and customer support in line with EU consumer protection laws