Effective date: 01/07/2025
At CleanTonic (by MERSEY P.C), we value your privacy and are committed to
protecting your personal data in accordance with the General Data Protection
Regulation (GDPR) (EU) 2016/679.
1. Who We Are
This website is operated by Mersey P.C., located in Patras,
Greece.
For any privacy-related questions, you may contact us at:
Email: [email protected]
2. What Personal Data We Collect
We may collect and process the following information:
- Your name and
contact details (email, phone number, shipping address)
- Order and
transaction information
- IP address and
browsing behavior on our site
- Your communication
with us via email or contact forms
3. Why We Collect Your Data
We use your data for the following purposes:
- To process and
deliver your orders
- To communicate with
you about your purchase
- To improve our
services and website experience
- For customer service
and support
- To comply with legal
obligations
4. Legal Basis
We process your data based on:
- Contractual
necessity (e.g., to deliver your orders)
- Legal
obligations (e.g., for accounting and tax purposes)
- Your
consent (e.g., for marketing emails)
- Legitimate
interest (e.g., to improve our services)
5. Cookies
We use cookies and similar technologies to analyze traffic, enhance user
experience, and provide personalized content. You can manage your cookie
preferences via your browser settings.
6. Sharing Your Data
We never sell your data. We may share it with:
- Payment processors
(e.g., Viva Wallet, PayPal)
- Courier services and
logistics partners
- Third-party IT
providers (e.g., hosting, email services)
All partners follow strict data protection standards.
7. Data Retention
We retain your data only for as long as necessary:
- For order
processing: up to 7 years (for legal and tax records)
- For marketing (if
you consented): until you unsubscribe
8. Your Rights
You have the right to:
- Access your personal
data
- Correct or delete
your data
- Object to processing
- Withdraw your
consent at any time
- File a complaint
with your local data protection authority
9. Data Security
We use SSL encryption, firewall protection, and secure hosting to safeguard
your information. Access to your data is strictly limited.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this
page with an updated effective date.
11. Contact Us
For any questions regarding this Privacy Policy or your data rights:
Email:
[email protected]
Company:
Mersey P.C., Patras, Greece
Ευχαριστώ | Best Regards,